Fasttrak Driver App3.21

The FASTTRAK Driver App allows your drivers to manage trips within a simplified user experience and providing continuous updates to dispatch personnel via the Fasttrak Ultimate and/or Express software. Prior to a trip, drivers have the ability to review and confirm customer trips that have been assigned to them.

Once a driver begins a trip (En Route Status), the driver and trip will become "Active", capturing driver status and location for use within the dispatch software. The driver will have the ability to set the appropriate trip status throughout the trip, including On Location, On Board and Dropped. Drivers will also have the ability to set exception statuses including No Show.

Additional driver functionality includes trip messaging, trip ticket view, call/message initiated from app, passenger greet sign display, driver expense management, driver return time and trip mileage completion.

Version History - Recent update modifies Trip Ticket view logic to allow for printing and download, if necessary.
- Previous updates included the ability to view Driver Pay (if enabled by administrator) 3.21 02/25/2025 Minor updates to improve Driver Pay Layout
Resolved minor UI issue on login page 3.20 02/04/2025 - Added ability for driver to view driver pay (must be enabled by operator)
- Expanded preferences by default
- Added ability to remove Driver Web menu option (express) via admin settings (no longer accessible after 12/2024. 3.19 12/09/2024 Minor updates as described below:
- Bolded passenger name for better readability
- Fixed minor issues with Call/SMS integration
- Changed trip details Stops count to only include rows marked as stops
- Added long-press passenger name phone # copy support 3.18 07/23/2024 - Resolved missing toolbar on some IOS devices 3.17 11/09/2023 - Reworked Stops/Passengers. Removed Passengers section (top of details) and combined with Additional Stops section (below Pick-Up/Drop-Off).
- Added VIP and Special Handling feedback on Trip Details page
- Added long-press to passenger phone # to copy/prompt to open SMS app
- Updated security prompts to check for GPS Always On While Using and Always On Background permissions 3.16 11/03/2023 The following updated were made in v3.15:
- Added number of bags to details page
- Added driver picture to main menu for security purposes (if uploaded by operator)
- Removed timezone detail if trip is within the operators home timezone
- Added support for Charter Driver Itinerary (opened instead of default Trip Ticket)
- Once confirmed, a driver will NOT have the ability to go back to Driver Scheduled (default not confirmed) 3.15 10/25/2023 - Resolved Change Password issues when using special characters
- Resolved intermittent hang when accessing Change Password from App menu 3.12 08/01/2022 - Multi-Company Login Support
- Password Reset Support
- General app stability
- Resolves issue on login when permissions are not setup correctly (Allow Always) 3.11 09/30/2021 - Forgot Password support
- Multi-company login
- Overall app stability
- Better crash reporting and management 3.10 09/24/2021 - Better GPS Management
- Performance improvements 3.8 06/11/2021 - Driver Action Button Support (configurable via FT admin settings)
- Better GPS Update Handling
- Better notification/message display when app is active
- Added support to hide/show trip notes/preferences (configurable via FT admin settings)
- Expanded stops area to allow for more notes to be displayed
- Minor format changes on date/time display in trip list 3.7 09/24/2019 Minor enhancements

- "No Show" and "Reject" status options can be configured to be removed.
- Added Trip Type, Category and Customer name to Trip Detail
- Minor text size improvement for small screens 3.6 04/23/2019 Minor enhancements

- Added version check and prompt to notify user of available update.
- Fixed map icon mapping issue
- Fixed eAffiliate status update (api server) 3.5 04/18/2018 Minor enhancements

- Added auto-refresh on trip list and trip detail
- Increased default size of greet sign logo
- Added airport name, airline name on trip detail
- Added better phone number dialing and added to trip detail.
- Added stop phone number
- Added internet connectivity checking and better error handling
- Fixed mileage prompt issue when not required
- Fixed change password, reset password invalid system ID issue
- Fixed missing refresh button on IOS 3.4 04/14/2018 Minor issue resolution.

- Fixes issue with On Duty status not updating to Dispatch Dashboard
- Removes Mileage reminder if Mileage is not required in Dispatch settings
- Fixes Change Password issue for new drivers 3.3 02/14/2018 Minor issue resolution.

- Fixes issue with On Duty status not updating to Dispatch Dashboard
- Removes Mileage reminder if Mileage is not required in Dispatch settings
- Fixes Change Password issue for new drivers 3.2 02/12/2018 Maintenance release with additional stability enhancements and fixes based on your feedback. Thank you!

- Supports driver change and expired password workflow
- Device permission check and confirmation
- Greet sign back button (IOS support)
- Company logo sizing resolved
- New dispatch option to allow/disallow No Show Status
- Trip Ticket issues fixed
- Automatic On Duty after login if server shows driver as On Duty
- Minor server API fixes and adjustments 3.1 02/04/2018 Maintenance release with enhancements and fixes based on your feedback. Thank you!

- Greet sign enhancements (logos, formatting, defaults, etc.)
- Added ability for driver to reject a trip
- Added refresh buttons to list and detail page
- Additional stop detail available
- Added trip preferences
- Login and timeout enhancements
- Time/Date formatting per FASTTRAK Settings
- Additional config options for dispatch (see FASTTRAK)
- No Show status fix
- General formatting fixes 3.0 12/28/2017 Resolves issues with IOS 11 location updates. 2.1 10/23/2017 This version includes the following fixes/enhancements:
- On Duty, Off Duty updates to dispatch for use on Dispatch/Passenger dashboards
- Date Time set based on reservation timezone (timezone included if different)
- Garage Time/Spot Time available to drivers (additional designation on trip list)
- Added ability to configure/show amount due to drivers
- Additional admin options to enable/disable pin/unpin action
- Increased session timeout for longer trips
- Resolved minor issues with addition of expenses
- Resolved On Board bug moving to closeout page
- More consistent GPS updates 2.0 10/20/2017 Overall enhancements have been made to help Fasttrak customers/drivers tailor the Driver App to their specific needs. The Driver App options are configurable via Fasttrak under the System Settings options.

- Added additional greet sign display options (driver configurable from greet sign)
Font Sizing
Company, Customer and Corporate image support
Ability to hide/show various booking detail
- Added support for system message; displayed on login (via Fasttrak System Settings)
- Better GPS support to ready application for Dispatch/Passenger dashboards
- Added configuration options for vehicle selection (via Fasttrak System Settings)
- Added configuration option to require start/end mileage (via Fasttrak System Settings)
- Added Estimated End Time to details screen
- Leverages newer server API for significant performance improvements
- Better overall stability/improvements 1.4 08/31/2017 This version includes general stability enhancements to limit app crashes and other minor abnormalities. 1.3 06/21/2017 This release includes a variety of enhancements and new functionality.
- Better support for tablets and larger screens.
- Support for portrait and landscape mode
- Updates to ensure proper display of data on smaller screens.
- Inclusion of additional information on trip list and trip detail page (vehicle, type, flight status)
- Added the ability to set trip begin/end mileage on trip closeout page.
- Added an additional option to allow for setting Return to Base time (status menu addition). 1.2 05/08/2017 Fixes issue with swipe on main trip list and management of fixed charge items within trip detail. 1.1 03/14/2017